• Schools
• Taxis
• Marketing
• Alert Services
• Travel Agents
• CRM
• Clubs
• Florists

Click on an item above for more information

Don't rely on emails alone, with SPAM filters and virus checkers getting better there is more chance your email will not arrive.

The humble text message can be put to many uses, too many in fact to try and list them all, but here are a few:

Schools

Save costs and increase parent communication - also think of the benefits of emergency contact procedures.

Taxis

Keep your customer informed of important driver information - even delays - receive taxi booking requests by text too.

Marketing

Reach your customer exactly when you need to in a personal and direct method.

Doctors, Dentists, Hair Salons, etc.

Why waste time with missed appointments - send your patients/customers a reminder 1 day before and then 1 hour before the appointment - missed appointments is missed profit.

Garages, M.O.T. Centres, etc.

Remind your customers of their need for a service, improve your customer service with timely information that will help their planning.

Insurance Brokers

Remind your customers before somebody else does that their insurance renewal is impending.

Estate Agents

Let you customers know immediatley that a property fitting their requirements has become available.

If you are not telling your customers this information, someone else will be.

Schools - how effectively do you communicate with your pupils parents? Why not keep in touch with a SMileS?

Headteachers: What would you do in a school emergency? How would you reach the hundreds of parents you need to ask to collect the pupils? Does sending just one text message sound appealing? Thought so, it makes life a lot simpler.

Parents: How often have your children been given a note or letter from school that you have found at the bottom of their PE bag or in their trouser pockets after they have been through the washing machine?

Schools often need to send these communications with the children to keep their costs down, but the letter or note just doesn't reach you, but a text message would!

A message can be created and sent to parents or teachers much quicker than it can by printing and distributing it around the school for issuing to the children, it saves a lot of time for the teachers.

Text messaging is more environmentally friendly than paper reminders, this can set a good impression for the school in communicating in an environmentally friendly way by reducing the amount of paper used.

Here are some of the benefits the SMileS portal can offer schools:

1. reduce the number of calls you need to make
2. this will reduce the amount of money spent on phone calls
3. reduce the cost of paper, ink, postage and time
4. reduce the man hours spent distributing some letters
5. increase the reach of your messages
6. ensure parents actually get schools messages
7. encourage easy interaction with parents
8. reach both parents when one letter may not always do that
9. help reduce bullying
10. assist in combating truancy

Here are some of the events schools may wish to notify parents:

1. school closures due to weather etc
2. remind parents of upcoming events
3. reminders for parents evenings
4. when children are absent from school
5. when detentions have been issued
6. keep parents informed of things as they happen
   (e.g. when a school trip will arrive back, etc.)

Lancashire County Council had found that up to 40% of a school's telephone bill is made up of calls to find absentee children and related calls to source supply teachers. Just think of what you could save on your phone bill! Speak to us about Truancy Alerts.

Few taxi firms can offer their customers details of who will collect them. Why not keep in touch with a SMileS?

SMileS Taxi SMS Solution is a web-based service which allows taxi firms to have more interaction with their customers, never miss a booking request again because your phones are engaged, all this by text message. Sound appealing? Thought so, it makes life a lot simpler.

Here are some of the benefits the SMileS portal can offer you:

1. receive requests for bookings whilst your phones are engaged
2. perfect for customers who have hearing and speech difficulties
3. send text confirmations for each booking
4. reduce security fears for your customers
5. alert customers to any delays
6. great for customers trying to book a taxi in noisy environments

SMS Text Messaging - the quickest way to deliver your message

SMileS SMS Marketing Solutions are the future today. Accurate, fast & effective - get your message across with SMileS.

The greatest thing about SMS is that as soon as the phone beeps eveyone grabs it! Deliver direct to your target, read instantly, just think how powerful this could be.

Maximise your marketing mix - individualise campaigns

1. Large or small we give you the same access and the same attention to detail
2. Long or short term customers can get the service levels they need to keep coming back to you
3. Our Bulk SMS and Bespoke texting services are quick and simple to use

Bespoke Help and Support

1. A distinctive user-friendly interface to design, structure and distribute your service
2. A single connection into multiple carriers world wide

Where can we add value to your services?

1. Bespoke specialist knowledge of all operator T&C's worldwide
2. Accurate unsurpassed E2E Content Management Platform
3. Manageable messaging options and infrastructure
4. Maximise the revenue you get from each operator worldwide

Interactive Services and Campaigns

1. Bespoke and mature solutions
2. Hosted Mobile content Services
3. Hosted Mobile content Campaigns
4. Fully interactive campaigns

SMileS Alert Services

SMileS' new SMS Alert services are just what you are looking for. Accurate, fast and effective with no download or integration tools needed - and best of all it will already be familiar to you - having been specifically designed to look and work just like Outlook.

Minimise those no shows or individualise the messages you need to send

1. Large or small we give you the same access and the same attention to detail
2. Long or short term customers can get the service levels they need to keep coming back to you
3. Our Alert reminder service is quick and simple to use - and best of all you can get access to it anywhere at anytime.

You will feel like you already know how to use it.

1. Specifically designed as a user friendly system, it will already be familiar to you, you will literally be sending those messages in seconds.
2. Access via any internet port, so it can be used on the move.

Where can we add value to your company?

1. Always on secure messaging service
2. Ability to manage your messages and store secure details
3. Reminder templates / library - frequently used texts ready to send
4. An address book to keep track of your customer's contact details
5. Set up groups - great for medical alerts or meeting reminders or information alerts
6. A full archive of previous reminders / messages

Membership and Payments

With SMileS Standardised Services there are low monthly fees and then you simply pay for the reminders you send.

Registration is free. Credits for the texts can then be purchased as required. SMileS currently offers a Paypal gateway interface, which includes online credit/debit card secure facilities.

Few travel agents keep in regular contact with their customers by text. Why not keep in touch with a SMileS?

SMS can help you communicate with your customers in ways not possible before. Send a text directly to their mobile exactly when they need it. Better service equals more customers.

SMileS Travel Agents SMS Solution is a web-based service which allows travel agents to have more interaction with their customers. Advise them of special offers, when flights become available, of new resorts opening, all this by text message. Sound appealing? Thought so, it makes life a lot simpler.

Here are some of the benefits the SMileS portal can offer you:

1. reduce the number of calls you need to make
2. reduce the cost of paper, ink, postage and time
3. send helpful reminders to your customers "don't forget to check your passports are valid" - it may not earn you any money but it will earn you kudos with your client
4. send your customers a text when they are on holiday to check all is OK
5. their friends may be impressed enough to use you next time!

Competitions, Voting, Quizzes, Unique Bids, etc.

1. SMileS online portal enables you to manage your campaigns easily.
2. We offer a distinctive experience to help you.
3. Technical support to guide you every step of the way.

Bespoke Direct Marketing Campaigns

1. A distinctive user friendly interface to design, structure and distribute your text messages.
2. Ability to distribute your campaigns over SMS, MMS or WAP Push.

Campaign Measurements

1. Bespoke implementation formats.
2. Bespoke and accurate reporting on success of messages.
3. One way or interactive two way messaging options.

Interactive Services & Campaigns

1. Bespoke and mature solutions.
2. Hosted mobile content services.
3. Hosted mobile content campaigns.

Few bars and nightclubs text their customers with offers or promotions. Why not keep in touch with a SMileS?

With SMileS SMS solutions you can revolutionise the way in which you contact your customers before their night out.

SMileS Events SMS Solution is a web-based service which allows entertainment venues to have more interaction with their customers, achieve increased attendance and loyalty using SMS marketing, all this by text . Sound appealing? Thought so, it makes life a lot simpler.

Here are some of the benefits the SMileS portal can offer you:

1. Promote Events - increase footfall by telling people in advance of dates and times of forthcomings events.
2. Increase Loyalty - tell regular customers of any changes that may be happening.
3. Increase Sales - increase footfall during quiet periods by sending text promotions, such as two-for-one entry.
4. Increase Business - promotions could be passed on to friends and family.
5. Successfully market your business - text messages can reach virtually 100% of your target audience in the 18-30 year old age group.

Text Message Marketing is cheaper than posters, mailers, press or broadcast advertising.

How many flyers handed out end up on the floor? If you send a text to someone's phone then they can keep it until they need it.

How many people decided not to go out as they can't afford it? Texting them before they come out with two-for-one offers or drinks £1 all night with this text.

Florists: Do something different. Show you care with a SMileS

Florists have certain key times of the year, such as Valentine's Day, Mothers Day and Easter. Demand increases, but so does your competitor activity - meaning that you have to increase your own promotional activity, just to maintain your market share.

But don't just increase your activity - this just increases your costs proportionally. Why not improve how you communicate and promote much better than your competitors? Not just at these key times but throughout the year; this will improve your profit much more than theirs.

Here's how:

Always collect mobile phone numbers of your customers; give them an incentive to give them to you - maybe a prize draw or the promise of unique offers.

Then use text messaging to keep in touch with them and let them know you care about their custom; send them very special offers; invite them to a flower arranging evening with drinks and nibbles or offer personalised gift wrapping or complimentary greetings cards; make them feel special.

Benefits

1. Keep your messages relevant and timely - then they will build positive brand acceptance
2. Your messages will be read by your customers because people read their text messages and especially yours - because they trust you; this stops you wasting money on inefficient communication methods.
3. When it comes to the busy times when there's more money about, you will receive a higher proportion than your competitors.
4. You'll find that your brand loyalty will becomes a key differentiator, reducing the need for you to discount; therefore making you a higher gross profit.

Other Ideas

Use a unique keyword to gain new prospects; for example use ‘flowers’ or maybe ‘florist’ as an easy to text word for new enquiries, then when your shop is closed you can show a sign that says:

For the best florist in Huddersfield just text
FLOWERS to 67777

This is such an easy to remember and easy to do call to action. Promoting a keyword would also save you advertising costs by reducing the size of an advert, but increasing its impact.

• home
• about us
• carbon footprint
• faq
• jobs
• privacy & security policies